Privacy Policy
Last Updated: January 2025
Introduction
fortivona is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Data Collection
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Cookie Data: preferences and session information
How We Use Your Data
We process your data based on:
- Consent: for marketing communications and cookies
- Contract: to provide requested services
- Legitimate Interest: for business operations and improvements
- Legal Obligation: for regulatory compliance
Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Service records: 5 years
- Financial records: 7 years
- Marketing data: until consent withdrawn
Data Protection
We implement security measures including:
- Encryption of data in transit and at rest
- Access controls and monitoring
- Regular security audits
- Breach notification within 72 hours
Your Rights
Under data protection law, you have the right to:
- Request access to your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
Third-Party Services
- Google Analytics - Website usage analysis
- Email service providers - Communication management
- Hosting services - Website infrastructure
Contact Us
For privacy questions: [email protected]
Phone: +65 6417 8293
Address: 1 Raffles Place, #42-08, Singapore 048616